Hello, Parents & Guardians,
First, I want to thank everyone who has been working to get connected with EduRooms. At this time, 56% of our guardians have activated their accounts. Amazing!
That said, some of you are struggling with the activation. By working with parents directly, I’ve learned a few things that might help.
First, make sure you are using the NCSD app, not something called Rooms or EduRooms. You can search your app store for “Nye County School District,” and the correct app should appear.
To receive the text for activation, your phone has to have either a strong wifi signal or a strong cellular data signal. One or two bars doesn’t seem to be enough.
Only official guardians have accounts. While step-parents are definitely care-takers, they are not official guardians, who can withdraw students from school and make other significant educational changes. Information to provide non-guardians access to EduRooms will be pasted below. It’s a work-around to this limitation.
Sometimes two guardians have the same cell phone number in Infinite Campus. When this happens, activation through a phone number won’t work because the system doesn’t know who is activating their account.
If you attempt the login through email address, on the password page, select “Sign in with code,” to be emailed a code. If you don’t receive a code, we might have the wrong email in Infinite Campus or your email might also be shared with another person, maybe a spouse.
For EduRooms to work, it is important that we have correct and unique information for each guardian in Infinite Campus. School secretaries can work with you to make updates, and you can request updates through the Infinite Campus Parent Portal.
Parents & Guardians, again, thank you for working through these hiccups as we transition to this unified platform for communication.
Sincerely,
Robert Williams
NCSD Communications Officer
Getting care-takers who are not official guardians connected with EduRooms:
The care-taker can share the login by working with an official guardian through the same login process the guardian used, meaning the same phone number or email address. The code will go to the guardian, who can then share it with their partner. This means the care-taker will be working under the name of the guardian in EduRooms.
If you aren’t quite sure how to send a message, take a look at THESE directions.
